How do I return an item?

For returns, you can contact us at 2661081735 or doikas@otenet.gr to inform us about the code and the reason for the return.

If the responsibility of the return is borne by us, it can be done with the cooperating couriers ACS, SPEEDEX or PORTA PORTA. In any other case you can use the shipping method that serves you to receive the data: Doikas SA , Alepou Corfu, t.k. 49100, tel: 2661081735.

The items need to be in their original condition and in no case have they been used. Electrical and Electronic components once used, can not be returned. In case it is found that the item has a manufacturing defect, if this is confirmed by the authorized repairer, you can call us so that we can serve you the best possible.

 

How much time do I have to return an item?

All returns must be made within 14 days from the date of receipt of the item.

 

How will my money be refunded?

Once the refund is approved, you will get your money back by depositing it in a bank account or by clearing the amount in your next order.

 

When will my money be refunded?

Once the return is approved, the company and the accounting department will launch the return. The credit time of the amount depends on the bank with which the customer cooperates.